Client Acquisition & Cultivation of Key Relationships

Intellectual Capital

Solutions, LLC.

Customer strategy is the means by which you align yourself with your most profitable customer segments and maximize the value you deliver to and derive from each customer.

It incorporates satisfaction, loyalty, and customer experience as tools that can be used to varying degrees with each desirable customer segment.

A customer strategy cuts across functional boundaries and examines customer needs and behaviors holistically across all touch points.

To be effective, it requires an executive-level customer champion.

CLIENT ACQUISITION &CULTIVATION of KEY RELATIONSHIPS

Intellectual Capital Solutions, LLC.

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